Meet the Team

Gail Petty – QPM Manager

Gail has worked in the Community and Social Care Sectors for the last 27 years, ten of those delivering and managing Independent Advocacy services across London and the South East of England. At the National Development Team for Inclusion (NDTi), she leads on Advocacy and Rights, including the Advocacy QPM. Her work is underpinned by an unerring belief in individuality, reciprocity, rights and the importance of each person’s voice.

Peter Bates – QPM Assessor

Peter  has worked for the National Development Team for Inclusion since 1999. He previously worked in probation, the employment service, social services, the NHS and audit. Since 2011, he has also worked at the University of Nottingham promoting patient and public involvement in health research.

 

Madeline Cooper-Ueki – QPM Assessor

Madeline has 20 years experience in the public sector in direct support, management and organisational development roles. She is passionate about driving change to improve the lives of older and disabled people, and is particularly skilled in facilitating change and development using a range of skills developed in practice and through Occupational Psychology underpinned by an ethos of inclusion and co-production

Dave Atkinson – QPM Assessor

Following a twenty five year career in the NHS, Dave is now committed to promoting community-based, person centred inclusive models of care as effective and efficient ways of meeting complex needs. Dave is a learning disability nurse with additional training in psychology and the mental health needs of people with learning disabilities.

Julian Hill – QPM Assessor

Julian is a Registered Nurse in Learning Disabilities and Mental Health, he is a Chartered Member of the CIPD. Julian works with organisations to ensure that they have systems in place to ensure they are providing effective support to their staff, and with individuals to ensure that they receive appropriate services and are treated with fairness and dignity.

Stephanie de la Haye – QPM Assessor

Stephanie is the director of a training collaborative. Stephanie has been a pre-hospital care practitioner. Stephanie delivers training on IMHA advocacy at Sheffield Hallam University and was a core member that developed and trained IMHA’s nationally. A qualified advocate,  Stephanie has used generic advocacy services in MH secure & community settings personally. Recently she has been seconded by the Department of Health and Social Care to input in to the MHA review.

Jon Ralphs – QPM Assessor

Jon is an independent consultant with over 25 years of experience in health and social care. He combines his Clinical Management and Fine Art degrees to offer creative and engaging training and facilitation. He has also previously worked as a Senior Staff Nurse, Community Nurse, Clinical Nurse Specialist and Service Manager.

Nicola Youens – QPM Assessor

Nicola has worked in the field of advocacy for the 11 years. She has been the Head of Quality and Safeguarding for a national multi-site advocacy provider (VoiceAbility) for 7 years. Previously, she managed a range of advocacy services including IMCA, RPR, Care Act Advocacy, IMHA, NHS Complaints. The majority of the advocacy she has delivered herself in a secure mental health hospital as an IMHA.

Kath Parson – QPM Assessor

Kath is a qualified nurse, lecturer and City & Guilds qualified advocacy trainer & assessor. Kath held a number of chief executive roles throughout her 45-year career culminating in her role as chief executive of the Older People’s Advocacy Alliance (UK), a position she has held for the past 12 years. Kath sits on a variety of national bodies, advising on management, research projects, policy development, training and  independent advocacy.

Jill Corbyn – QPM Assessor

Jill has worked in involvement and advocacy for over 10 years. She is passionate about supporting people to know their rights and be involved in driving change.  Jill’s most recent role was as Head of Involvement at Brandon Trust. Here she coproduced and established an involvement framework and strategy to ensure the voice of people supported is heard in decisions throughout the organisation. Prior to that Jill worked at Macmillan Cancer Support, facilitating carer and patient involvement in service review and redesign. She partnered with community organisations to design and develop bespoke solutions to health inequalities.

Mary Thompson – Administrative Officer & PA

Mary provides administrative support and communications for the Advocacy Quality Performance Mark. She has a great deal of experience working in the charitable sector. Previously she worked as Executive Assistant at the Money Advice Trust and before that, as National Development Team Administrator at the Medical Foundation for the Care of Victims of Torture.