Meet the Team

Gail PettyGail Petty – QPM Manager

Gail has worked in the Community and Social Care Sectors for the last 27 years, ten of those delivering and managing Independent Advocacy services across London and the South East of England. At the National Development Team for Inclusion (NDTi), she leads on Advocacy and Rights, including the Advocacy QPM. Her work is underpinned by an unerring belief in individuality, reciprocity, rights and the importance of each person’s voice.

Peter BatesPeter Bates – QPM Assessor

Peter  has worked for the National Development Team for Inclusion since 1999. He previously worked in probation, the employment service, social services, the NHS and audit. Since 2011, he has also worked at the University of Nottingham promoting patient and public involvement in health research.


Madeline Cooper-UekiMadeline Cooper-Ueki – QPM Assessor

Madeline has 20 years experience in the public sector in direct support, management and organisational development roles. She is passionate about driving change to improve the lives of older and disabled people, and is particularly skilled in facilitating change and development using a range of skills developed in practice and through Occupational Psychology underpinned by an ethos of inclusion and co-production

Dave AtkinsonDave Atkinson – QPM Assessor

Following a twenty five year career in the NHS, Dave is now committed to promoting community-based, person centred inclusive models of care as effective and efficient ways of meeting complex needs. Dave is a learning disability nurse with additional training in psychology and the mental health needs of people with learning disabilities.

Julian HillJulian Hill – QPM Assessor

Julian is a Registered Nurse in Learning Disabilities and Mental Health, he is a Chartered Member of the CIPD. Julian works with organisations to ensure that they have systems in place to ensure they are providing effective support to their staff, and with individuals to ensure that they receive appropriate services and are treated with fairness and dignity.

Stephanie de la HayeStephanie de la Haye – QPM Assessor

Stephanie is the chair and co-founder of Business Boosters Network CIC, an Ex by Ex run and led training/research agency as well as a fully qualified freelance trainer, consultant and researcher delivering in mental health and well-being with 30 years’ of expert by experience and as a health & social care professional working in pre-hospital.

Jon RalphsJon Ralphs – – QPM Assessor

Jon is an independent consultant with over 25 years of experience in health and social care. He combines his Clinical Management and Fine Art degrees to offer creative and engaging training and facilitation. He has also previously worked as a Senior Staff Nurse, Community Nurse, Clinical Nurse Specialist and Service Manager.

Nicola Youens – QPM Assessor

Bio and Image to follow

Kath Parson – QPM Assessor

Bio and Image to follow

Mary Thompson – Administrative Officer & PA

Mary provides administrative support and communications for the Advocacy Quality Performance Mark. She has a great deal of experience working in the charitable sector. Previously she worked as Executive Assistant at the Money Advice Trust and before that, as National Development Team Administrator at the Medical Foundation for the Care of Victims of Torture.