How QPM Works


The QPM is available to organisations which provide statutory and non-statutory advocacy.  During the course of a QPM assessment, the entirety of an organisation’s advocacy delivery will be assessed.  All elements of advocacy delivery must be in line with QPM standards for an organisation to gain and hold the award.

The process comprises of a

  • Pre-Assessment Questionnaire – to establish eligibility to undertake a QPM assessment and to plan and cost an organisation’s assessment (you can complete a Pre-Application Questionnaire here)
  • A Desktop Assessment – an organisation is invited to complete the Assessment Workbook and submit this along with a pre-defined selection of their Policies and Procedures and some anonymised Casefile and reports. This ‘desktop’ submission is then reviewed by a trained QPM Assessor.
  • Site Assessment – If the desktop assessment shows that an organisation has satisfactorily demonstrated that it meets QPM standards, the Assessor will plan a site visit or visits, to the organisation to meet with key staff and stakeholder in order to further explore how the organisation operates to QPM standards.

To show you how long the process is likely to take you can download our Assessment Timeline document here

If successful an organisation is awarded the QPM for a period of three years, is supplied with a certificate and personalised QPM logo to display and is listed on the QPM website.

You can see a list of advocacy organisations that hold the QPM here