We aim to provide clear guidance on the cost of assessment and ensure that our pricing policy is fair, proportionate and consistently applied for small, medium and large advocacy providers. The QPM assessment entails a desktop review of the Assessment Workbook and selected Policies and Procedures, together with a review of case files and reports. The number of case files and reports that a provider needs to prepare and submit is depended on the ‘band’ the organisation falls in. If successful at desktop review, a site visit or series of site visits are undertaken, following which a final report is prepared.
Band 1: For organisations of up to 15 Whole Time Equivalent (WTE) advocates, the assessment fee is £2,165.00 plus VAT. The assessment entails the standard desktop review of an Assessment Workbook, Policies and Procedures, 5 case files and 5 reports of each type written (IMCA and, or, Care Act). Organisations of this size will have a one-day site visit.
Band 2: For organisations with 16-30 Whole Time Equivalent (WTE) advocates, the assessment fee is £3,278.75 plus additional expenses and VAT. The assessment entails the standard desktop review of an Assessment Workbook, Policies and Procedures, 10 case files and 10 reports of each type written (IMCA and or Care Act). Organisations of this size will have a two-day site visit.
Band 3: For Organisations with more than 31 Whole Time Equivalent (WTE) advocates, we use a standardised approach to assessing larger multi-site, multi contract providers of independent advocacy and prepare a bespoke assessment plan. QPM assessments are a 360 degree assessment and we speak to people who use advocacy, external stakeholders, advocates, supervisors and managers of each ‘site’ or area of delivery. We also speak with central support staff and the senior teams as a part of the QPM assessment process.
We design the assessment based on the number of ‘sites’ (areas, locations, projects), the number of managers, supervisors and advocates delivering advocacy within those sites and the makeup of the senior and central team of the organisation. We aim to meet a minimum of 1/3 of the advocates under each manager however in smaller teams we may need to see a higher proportion of the team.
We will confirm the cost of your organisation’s QPM assessment following review of your Pre- Assessment Questionnaire. We will confirm the cost and invoicing arrangements in your organisation’s Working Agreement.
If you would like to discuss QPM costs with a member of the team, please contact us here.