We are thrilled to announce that we have three new assessors joining our team! Kath Parson (who is retiring from OPAAL http://opaal.org.uk at the end of June), Nicola Youens (previously Head of Quality and Service Development at VoiceAbility) and Jon Ralphs will be…
We have developed v4 of the QPM following: Feedback from organisations we have supported through the QPM assessment process over the last 3 and a half years Survey responses from 92 organisations Three co-production sessions, attended by representatives from 36…
So, some of you will be wondering, "What about the Advocacy Code of Practice"? We are committed to updating this but hadn’t anticipated doing so when we embarked on the QPM update. However, having updated the Advocacy Charter, we really…
During the update of the QPM we heard from lots of you that you wanted us to help find ways to connect organisations with each other and to share news and resources. There will be a few ways that we…
We read a lot of IMCA reports during the course of undertaking our QPM assessments. Here’s a fab video which we think gives great pointers in writing the best reports you can.
